FAQ

1. If you have any issues or questions regarding your account in Vichatter make sure that you know exactly what you will be asking the Support team.
2. Login into your account.
3. Right after that, you will be able to see all the available options that are available for you in the center. Among them, you will find the option to contact the Support team.
4. Select the topic for your message.
5. Try to be as specific as you can when describing your issue or question so that the Support team will not have to bother you with numerous questions trying to figure out what is exactly wrong.
6. If your account was blocked or you need to contact the Support team you can also send an email on support@vichatter.com
If you noticed that a broadcast you are watching somehow violates the Rules of video chat you can complain about it. To make a complaint place your mouth on the window with the broadcast video and in the appearing panel above click on the ‘Bug’ button. Your complaint with a screenshot will go directly to moderators and they will take measures depending on the type of violation.
Contact the Support team. The instructions on how to do that can be found in the previous section How to get in touch with Vichatter Support?
You need to contact the Support team. The instructions on how to do that can be found in the previous section How to get in touch with Vichatter Support?